Contact Us
Official Support & Customer Care Helpdesk (PayU Merchant)
Have questions about your subscription, need technical assistance, or experiencing payment queries? Our dedicated support team is here to assist you promptly.
Operational Support Hours
| Day |
Support Hours (IST) |
Availability |
| Monday – Friday |
08:00 AM – 10:00 AM & 04:00 PM – 08:00 PM IST |
🟢 Active (Live Support) |
| Saturday & Sunday |
Email Support Only |
🟡 Essential Billing Support |
| Public Holidays |
Email Support Only |
⚪ Email Queue Active |
How We Can Help You
- Billing & Payment Queries: PayU transaction status, invoice requests, and refund processing.
- Subscription & Plan Upgrades: Activating ₹399 Plan, ₹249 VIP Permanent Plan, or credit top-ups.
- Technical Assistance: Extension setup, Google login sync, and shortcut configuration.
- Referral Verification: Tracking verified referrals and unlocking permanent discounted rates.